Compliance at Südzucker Group

Compliance at Südzucker Group

We want to be successful in competition through innovation, quality, reliability and fairness. In doing so, it is important to us to act in a legally compliant, ethical, environmentally conscious and honest manner within our own business area as well as in transactions with our business partners along our supply chains in Germany and abroad. Adherence to our Code of Conduct, as well as to legal requirements and internal company guidelines, is an essential part of our company's appearance as a credible and reliable partner. Only by following to rules can the company, its employees and business partners be protected against infringements and inappropriate behaviour.

Whistleblowing system of the Südzucker Group

Employees, business partners (customers, suppliers, service providers) or other third parties may become aware of processes or transactions that do not comply with these rules. By providing a whistleblowing system, we offer the opportunity to report (potential) violations of, e.g. our Code of Conduct competition and antitrust law, corruption and bribery, money laundering, tax fraud, human rights and environmental risks or violations of internal company guidelines. This enables us to identify risks at an early stage and to react to them in an appropriate and targeted manner.


Information about (potential) violations can be provided directly to the relevant contact person within the company, i.e. to a supervisor, to the works council, to the locally responsible compliance officer of the Südzucker divisions/subsidiaries or to the Chief Compliance Officer of Südzucker AG.


However, if there are concerns or if raising concerns in person should not be possible, serious incidents can be reported – optionally also anonymously – via our confidential Compliance Line.

• The Compliance Line is a certified electronic communication platform that can be used to send information directly to the Chief Compliance Officer of Südzucker AG or the responsible compliance officer of the Südzucker divisions/subsidiaries.
• Data and information in the Compliance Lines are encrypted and can only be accessed by authorised persons within the Südzucker Group.
• Please note that the Compliance Lines are not intended for customer enquiries about products or services. 
  Please use our general contact form for this
• Please find an overview of the existing Compliance Lines within the Südzucker Group in the following.
• The recipients of reports made via a compliance line are named in the respective link.

Please use our whistleblowing system responsibly. It should not be misused to defame others or make false claims! In the event that a whistleblower willfully or negligently makes untruthful or inaccurate statements, Südzucker will not provide protection against reprisals and reserves the right to initiate disciplinary and/or criminal/civil proceedings.

Internal reporting is often the best way to get information to the people who can investigate and stop the violation as quickly as possible.

If the violation has not been effectively addressed internally, if there is a risk of reprisals, or if an internally reported violation could not be remedied, the whistleblower has the option of reporting it through an external reporting channel. The whistleblower can find out more about the external reporting offices in individual countries (Germany, Austria, Denmark, France, Spain, Sweden, Croatia, Czech Republic, Ireland, Latvia and Portugal) and the European Union at https://www.eqs.com/external-reporting-channels/. Information on the external reporting offices in Belgium can be found at https://federaalinstituutmensenrechten.be/nl/externe-meldingskanalen-van-de-privesector.